Corporate policies

Quality Management

Holland Hellenic Shipping Agencies is committed to delivering a consistently high standard of service in full compliance with ISO 9001:2015 and the FONASBA Quality Standard. Our quality management system focuses on customer satisfaction, continuous improvement, ethical business conduct, regulatory compliance, and zero tolerance for non-conformities. We regularly review our processes to ensure efficiency, transparency, and accountability to our Principals. 

Environmental Responsibility

Sustainability and environmental protection are core principles of our operations. Through our ISO 14001:2015 certified environmental management system, we are committed to minimizing the environmental impact of our activities, complying with applicable legislation, and supporting international sustainability goals. We operate with a zero-tolerance approach to environmental non-compliance. 

Health & Safety

The safety of our employees, partners, and stakeholders is a fundamental priority. In accordance with ISO 45001:2018, we implement strict health and safety standards across all operations, including vessel attendance and cargo activities. We promote continuous safety awareness, proper training, incident reporting, and full compliance with all applicable regulations, maintaining zero tolerance for safety violations. 

Drug & Alcohol Policy

We maintain a strict zero-tolerance policy regarding drugs and alcohol in the workplace. Employees are prohibited from the possession or use of illegal substances and from alcohol consumption during work-related activities. This policy safeguards safety, operational integrity, and professional conduct across all company activities. 

Code of Conduct & Ethics

Integrity, transparency, and accountability guide all our business activities. Our Code of Conduct requires ethical behavior, confidentiality, anti-corruption compliance, and respect for human rights. We strictly prohibit bribery, discrimination, harassment, modern slavery, and abuse of authority. We are committed to fostering a respectful, inclusive, and safe working environment in full compliance with applicable laws and international standards.